REPAIR & CONFIGURATION

Know the service.
Know the credits.

A clear view of the current credit requirements for supported device operations.

Netgear

AirCard and supported MR-series devices

Netgear credit requirements
ServiceCredits
TTL modification2
IMEI modification2
Carrier unlock2
Full flash4
Downgrade & full flash5

Inseego

MiFi, M-series, FX, FG and FW models

Inseego credit requirements
ServiceCredits
TTL / HL repair3
IMEI repair3
Carrier repair3
Full flash (if supported)8
M2000 / M2100 firmware flash + IMEI, TTL & HL patch9
Compatibility comes first

Firmware changes may affect manufacturer warranties. Confirm your exact model and firmware with support if you are unsure which operation to use. M2000 full-flash guidance is limited on the current support site.

Common questions

How long does a repair take?

Many supported operations take a few minutes. Timing depends on the model, connection, firmware, and selected service.

What do I need?

A Windows 10 or 11 PC, a supported hotspot, a USB connection, the required drivers, and enough credits for the selected operation.

Can you help with a connection problem?

Yes. Send your device model, software version, and the error message using the support form. Never include passwords or full payment details.